The challenge
Ever since Germanwings was founded in 2002, Germany’s leading budget airline and optivo have worked together in the area of email marketing. From the very beginning, Germanwings was faced with the challenge of marketing its flights primarily online and running extremely cost-effective operations. By making use of email marketing, they should be able to quickly attract new customers, as well as keep existing clients and business partners constantly up-to-date. Bearing in mind the volume of emails expected to be broadcast, the chosen email solution should be powerful but also simple for staff to use. It was therefore essential that the emails were sent via a specialist email service provider with a sound technological basis as well as total workflow management.
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